Debt collection

Grid is specialized in managing and collecting outstanding debts.

Acting on behalf of its client companies, Grid solicits outstanding debts by phone, using its Senior Team of telephone operators, specially trained to handle every contact with discretion and professionalism, without losing sight of the primary objective: rapid collection.

Thus far, in fact, in 91.3% of the cases handled by Grid, the debtor contacted by the telephone operator pays his outstanding debt within one week.

This Grid service can be adapted to specific needs: the “customized” collection service can also provide strategic information to minimize the risk of non-payment. For example, Grid can verify the reasons for delays and check into the customer’s payment record, as well as helping to create a loyal customer base by negotiating payment terms whose modalities are acceptable to the debtor.